Jump to Menu   View full site

Coronavirus-related changes in operations

Dear Fairtrade certified customers,

COVID-19 continues to affect communities in many countries and territories around the world.  Like the many global businesses adjusting their operations to accommodate health and safety protocols, we’ve had to shift the way we work.

For the health and safety of our auditors, customers and their communities, FLOCERT introduced the remote audit methodology in lieu of onsite audits in March 2020. These changes were introduced in consultation with our Scheme Owner – Fairtrade International, while keeping our Accreditation body DAkkS, informed. Both customers and auditors have welcomed this approach and have experienced remote audits to be assuring smooth Fairtrade trading operations.

In 2021, we will continue with this alternative in regions where our careful assessment has proven onsite audits to pose a health risks to either the communities or our auditors.

For customer groups like Artisanal, Small-scale Mining Organisations (ASMO), organisations certified against the Fairtrade Climate Standard and companies certified against the Fairtrade Textile Standard, remote auditing is not approved as an option by Fairtrade International. We will continue to defer audits for those customers, if we are unable to conduct onsite audit, until we receive an approval

We will continue to keep you up-to-date with any developments and/or changes.

As always, we are at your disposal for any further questions you may have.


Best regards,

Sugumar Raman

FLOCERT Director of Operations


Tutorial for remote audits for Fairtrade traders 

Watch Tutorial for remote audits for Fairtrade traders on YouTube

More Fairtrade

Contact customer service with specific questions: +49 (0)228 24930 or email


FLOCERT's Newsletter